Privacy & analytics

Syntera BioLab uses first-party, privacy-preserving analytics to understand how the website is used, improve navigation and maintain security.

Information recorded

We may record the visited page, time, approximate country, region and city supplied by the network, referring website, campaign source, browser, operating system and device class. Where the network supplies it, an approximate postal area may also be recorded. Full IP addresses and street addresses are not stored.

IP protection

The complete IP address is not stored. It is masked before storage and is used transiently to create a pseudonymous daily visitor identifier. The location is approximate and does not identify a street address.

Optional browser location sharing

Nothing on this site silently requests a device location. A visitor may choose the separate “Share approximate location” control and must then approve the browser permission request. Before transmission, the browser location is rounded to two decimal places (roughly a 1 km area); precise GPS coordinates, a street address and the full IP address are not stored. This optional record is retained for up to 30 days and is available only to the authorised administrator for traffic reporting.

A visitor can decline without losing access to the site. Browser permission can be withdrawn in the browser’s site settings. For a deletion request, use the active support channel on the Contact page.

Retention and access

Analytics events are retained for up to 90 days and are visible only to the authorised Syntera BioLab administrator. They are not sold or used for cross-site advertising.

Contact

For privacy questions or a data request, use the active support channel on the Contact page. The reserved professional mailbox is support@synterabiolab.com; it will be published as an active email address only after the administrator confirms activation.